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A government-backed platform and chatbot built to raise awareness of Digital Product Passports and simplify EU compliance for businesses.
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The Problem :
The EU's Digital Product Passport regulation is reshaping how manufacturers document materials, sustainability data, and product lifecycles, with binding requirements rolling out across batteries, textiles, electronics, and more. Yet most businesses, especially small and mid-sized manufacturers, had little understanding of what a DPP actually requires, why it matters, or how to prepare. As a German government initiative, Mundus Mundus needed to close that awareness gap at scale. The challenge was not building another compliance tool for enterprises that already had consultants, but reaching the broader ecosystem of businesses who did not yet know DPP regulation applied to them, in language they could actually understand.
The Solution :
Mundus Mundus is a two-part platform combining an informational DPP hub with an interactive chatbot designed to make Digital Product Passport regulation approachable for everyday businesses. The platform breaks down what a DPP is, which industries and product categories are affected, and what compliance timelines look like, structured so a non-specialist can navigate it without legal or technical background. The chatbot sits alongside this content as a conversational entry point, letting visitors ask direct questions about their specific situation and get clear, plain-language answers instead of digging through regulatory text. Together, the platform and chatbot turn a dense EU policy into something businesses can actually engage with and act on.
The Challenge :
The hardest part of this project was translation, not language, but complexity. Digital Product Passport regulation is dense, still evolving, and varies by product category and rollout timeline, which meant the chatbot had to be built on carefully structured, accurate source content that could answer real questions without oversimplifying or misleading. Governed as a public initiative, the platform also had to stay neutral, accessible, and trustworthy rather than promotional, while still being engaging enough that visitors would actually use it. Designing a conversational experience that could handle varied, unpredictable business questions while staying grounded in accurate regulatory information required close attention to how the chatbot was scoped and structured.
Summary :
Mundus Mundus turned a complex EU regulation into an accessible platform and chatbot experience, helping businesses understand and prepare for Digital Product Passport requirements before they become mandatory. The project reflects public-sector digital communication done well, translating policy into clarity without losing accuracy. It demonstrates my ability to build both structured informational platforms and conversational AI tools that work together, while navigating the specific demands of a government-backed initiative: neutrality, trust, and accessibility for a broad, non-technical audience.
